REP SERVICE PROGRAM

Our Expertise, Your Name

We offer a solution that will:

• Enable you to maintain a consistent profit margin on service sales.

• Eliminate huge installation equipment investments.

• Eliminate the bleeding of profits during low service demand cycles.

Overview

Vigilant Power Solutions simply put, proposes to be

Your Service Department.

Many DC Power VARs today have to have a service department in order to

move product but this same service department can become a liability during

slow downs, effectively draining all the profits generated during the busy

season in order to keep your service personnel employed during the slow

season.

You have your sales force, accounts and relationships. We all know if one

could sell product without having to deal with service, life would be easier.

In many instances, when you look over a large span of time, the service

department has only “broken even”.

What if, you could buy and re-sale your service capabilities just like a

product. Some, using contractors, have tried this. The problem is you have

limited control over how your company’s image will be protected or

projected. If your not “install savvy”, you may even have to place your

company’s technical competence and commercial liability in the hands of an

independent contractor.

There is a better way to be more profitable, ensure quality and reduce the stress of conducting field service operations.

• Profitability: By eliminating the need for in-house service

personnel, you make a profit on every service job you sell. When

there is no service work, there is no overhead.

• Image: We are a professional Installation & Service Company.

Our employees must adhere to professional appearance standards

and are uniformed. Vehicles are purpose specific. Uniforms and

vehicles are “slick” with no logos or identifying marks. We are

simply “The Service Department”.

• Technical Competence: We are well versed with Telcordia GR-

1275 Installation Practices as well as applicable IEEE requirements.

Your company will have 24-hour phone access to

technical consultation you may require to help your customer or

assist in closing a sell. Site Survey and entire Project Engineering

is also available.

• Trust: You are our customer, we’ve all heard of or experienced

the contractor that was brought on board and then tried to steal

your customer. We strive to maintain the highest business ethics

and create long-term relationships.

• Protection: We cover you and your customer with $5,000,000.00

in commercial liability insurance protection.

• Logistics: We handle all of the logistics and coordination of

consumable materials such as cable, lugs, etc..

Benefits to you

No need to maintain a in-house service staff
No need to invest in vehicles, tooling or associated overhead
Ready access to technical experts to answer their customer’s questions or assist in closing the sale.
No need to maintain higher insurance levels. We carry the insurance, naming you as “additional insured” for their protection.
No need to tie up working capital to fund operations.
You make a consistent margin on service.
We can operate as a blind entity allowing you to protect your image as a “Full Service” Company.
We will offer a “Non-Compete” and “Non-Disclosure” agreement for the duration of our relationship.
You are still able to spec your product into the job, so you are still making your customary margin on product sales.
No using multiple sub-contractors

It’s a winning proposal:
- You continue to specify and sell your products
- You now makes a consistent margin on service.
- You are insulated from service demand lulls, which would have eroded profit margins.